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Return Policy:
If you are not fully satisfied with your purchase, you may
return it within 5 days of receipt for a full refund or exchange. All returns
are at the expense of the purchaser including packing, shipping and insurance
charges and must be in its original conditions. Please call us at (707) 448-5478
for a Return Authorization Number before you ship an item back to us. If you
receive a piece that has been damaged as a result of shipping and delivery, you
must make a note on the shipping documents when signing for the shipment and
keep a copy of the document. Please report the damage to us in writing via email
within 24 hours of receipt.
Guarantee:
Asian By Design guarantees 100% satisfaction. Great care has
been taken in the selection of our inventory. Some of our
pieces have had minimal restoration while others are exactly
as they were found in the China countryside. It is very
important not to over restore Chinese Antique furniture and remove
all the marks of its history and use.
Most pieces were made with floating panels on the table tops and doors to
allow for expansion and contraction of the wood due to
humidity changes. These small gaps help to limit expansion
in other areas of the furniture. One must allow for these
characteristics and realize that they don’t affect the
structure of the piece, but should be respected as part of
the charm and appeal of Chinese Antique furniture.
This guarantee does not cover damage resulting from misuse.
Please refer to the "Care
and Maintenance" of your furniture.
Of course,
please don't hesitate to contact us if you have any
questions or concerns. We hope you enjoy our furnishings and
accessories! |
